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Dear AT&T

So this weekend was my first big weekened with big crowds that I had my iPhone with me, and I have to say, what a disappointment. Oh sure, I was able to get it to do the things I wanted to do, MOST of the time. I'm not knocking them for having it not work when I was in the basement of a building. But come on!

The best/worst example of this was in the line at Starbucks. I was in line and updating Facebook, I literally (and I mean literally) I took two steps, and it dropped from the network.



At this same time I was able to observe frogdivaTonya on her Verizon Blackberry.. The entire weekend, not counting times she was in the basement of a building, she was only unable to access her data network ONCE.

So my question to AT&T is, how can you not be completely ashamed of yourself when I observe a competitor and find their service to be better? If you don't improve your data service you are certainly going to find a lot of people thrilled to find another data network just as soon as you lose iPhone exclusivity.

Comments

( 3 comments — Leave a comment )
wednes
Sep. 9th, 2009 04:44 pm (UTC)
I must say, AT&T has been pissing me right off lately, and I don't even PAY for my phone service. Plus, they're one of those evil companies so it's just as well you shop around.
frogdiva
Sep. 9th, 2009 06:06 pm (UTC)
Just another reason that Blackberry > iPhone ;)

I overheard one of the guys here at work talking about Verizon getting iPhone rights next year. I'm not sure of his source, but I think you're onto something with this post.
ardaliz
Sep. 9th, 2009 06:57 pm (UTC)
I dunno dude, SF is FILLED with iphones and the only time I ever had a problem was when I went to the Inauguration, but that was a million people and NOBODY could access anything.
( 3 comments — Leave a comment )