I just got a phone call from Kmart
an automated K-mart call
And it said "Thank you for calling K-Mart"
But *I* DIDN'T CALL K-MART! THEY CALLED ME
an automated K-mart call
And it said "Thank you for calling K-Mart"
But *I* DIDN'T CALL K-MART! THEY CALLED ME
Carmax, you really need to do something about your supply chain. I don't know what the deal is but you need to get it fixed!
Last Friday while I was waiting in the waiting room for my battery to be replaced, I overheard one of the service technicians apologize to a customer who was there to have her headlamp replaced. Apparently according to him, the wrong lamp was in the box. They were very sorry, but they'd have to reorder the part and call her when it was ready. I thought this was strange, but working in the service business I know there are disappointments.
I myself was waiting on the arm assembly for my Windshield Wipers, but that part wasn't supposed to be in for a few business days.
Flash Forward to this morning. I receive a call from TaTa saying that my Wiper Assembly has arrived and when would I like to schedule an appointment. As soon as possible was the best option, since driving a car in the rain without windshield wipers is very very difficult.
So I arrive for my promised one hour wait. While I'm waiting, I overhear ANOTHER man talking to one of the service technicians about a part HE was waiting for being the incorrect part, and that they would have to re-order. I couldn't overhear the part this time, but he was visibly disappointed. What is going on I wonder to myself. But surely *I* will be okay. Right?
Wrong.
After almost an hour, I see the flash of my car out of the corner of my eye. Excited to finally be on my way, I head into the service area to pay.
I notice that TaTa is saying something to me. Some word that I can't exactly make out. "Have to Reorder" and "Alternator"
"Wait.. What?"
"I'm sorry Mr. Overstreet, but we got the wrong part.. We received an Alternator instead of the wiper assembly.. We'll have to reorder and I'll call you when its in"
???
Now, if this had JUST happened to me, I'd be upset. But KNOWING that there are two OTHER victims of this same sort of problem in just a few days.. I really think Carmax Nashville has some kind of problem!
Now, to be fair, and for the sake of full disclosure TaTa said they would cover half the cost of the labor, and half the cost of the part. I still find myself frustrated and amazed with all the hoops people are apparently having to jump through over there.
And now it looks like SNOW
Last Friday while I was waiting in the waiting room for my battery to be replaced, I overheard one of the service technicians apologize to a customer who was there to have her headlamp replaced. Apparently according to him, the wrong lamp was in the box. They were very sorry, but they'd have to reorder the part and call her when it was ready. I thought this was strange, but working in the service business I know there are disappointments.
I myself was waiting on the arm assembly for my Windshield Wipers, but that part wasn't supposed to be in for a few business days.
Flash Forward to this morning. I receive a call from TaTa saying that my Wiper Assembly has arrived and when would I like to schedule an appointment. As soon as possible was the best option, since driving a car in the rain without windshield wipers is very very difficult.
So I arrive for my promised one hour wait. While I'm waiting, I overhear ANOTHER man talking to one of the service technicians about a part HE was waiting for being the incorrect part, and that they would have to re-order. I couldn't overhear the part this time, but he was visibly disappointed. What is going on I wonder to myself. But surely *I* will be okay. Right?
Wrong.
After almost an hour, I see the flash of my car out of the corner of my eye. Excited to finally be on my way, I head into the service area to pay.
I notice that TaTa is saying something to me. Some word that I can't exactly make out. "Have to Reorder" and "Alternator"
"Wait.. What?"
"I'm sorry Mr. Overstreet, but we got the wrong part.. We received an Alternator instead of the wiper assembly.. We'll have to reorder and I'll call you when its in"
???
Now, if this had JUST happened to me, I'd be upset. But KNOWING that there are two OTHER victims of this same sort of problem in just a few days.. I really think Carmax Nashville has some kind of problem!
Now, to be fair, and for the sake of full disclosure TaTa said they would cover half the cost of the labor, and half the cost of the part. I still find myself frustrated and amazed with all the hoops people are apparently having to jump through over there.
And now it looks like SNOW
When I got back from Vacation there was a package for my upstairs neighbor who is no longer in residence. Unfortunately neither I, nor my Landlord has any forwarding information. So on Monday I called UPS to have them come pick the package back up. They informed me that someone would be out Tuesday to pick it up.
Tuesday Morning I receive a call from the local UPS center and they inform me someone will be out today (Tuesday) to pick it up. As instructed I leave it on the porch near my door where it was when I got home. The day comes and goes, and the package is still there.
So this morning I call UPS again to ask about the package. They apologize and inform me that I will receieve a call from the local center with an update about the package. About 30 minutes later I get a call from the Local center and am informed that someone will be out to pick it up today. "Someone told me that yesterday", "Oh, I'm so sorry but one of the drivers spoke with another driver and he said he'd pick it up, but didn't"
Now, just 5 minutes ago I get a call from the center again with the dispatch agent as well as the driver on the line. The driver in the background is shouting and saying "it wasn't there". To which I inform them that it MOST CERTAINLY IS there and that I left it at my door. "Well, maybe the OTHER driver picked it up".
Never before have I had so much trouble returning something that wasn't mine. I just hope its nothing too valuable!
Tuesday Morning I receive a call from the local UPS center and they inform me someone will be out today (Tuesday) to pick it up. As instructed I leave it on the porch near my door where it was when I got home. The day comes and goes, and the package is still there.
So this morning I call UPS again to ask about the package. They apologize and inform me that I will receieve a call from the local center with an update about the package. About 30 minutes later I get a call from the Local center and am informed that someone will be out to pick it up today. "Someone told me that yesterday", "Oh, I'm so sorry but one of the drivers spoke with another driver and he said he'd pick it up, but didn't"
Now, just 5 minutes ago I get a call from the center again with the dispatch agent as well as the driver on the line. The driver in the background is shouting and saying "it wasn't there". To which I inform them that it MOST CERTAINLY IS there and that I left it at my door. "Well, maybe the OTHER driver picked it up".
Never before have I had so much trouble returning something that wasn't mine. I just hope its nothing too valuable!
Dear Turtle Beach,
Your new X41s totally stink. I already own a pair for myself of the X4s and they have been great, but your "Upgrades" with the X41 are anything but. The headphones themselves feel cheaper, the earcups are scratchier and more uncomfortable, the replacement of a normal power plug with a USB connector to plug into the xbox for power adds a connection to my XBOX that is simply unnecessary. But to make matters worse, i'm on my SECOND PAIR and those need to be returned as well! The first pair had an annoying habit of causing the sound in the digital passthrough of cutting out randomly, but my second pair, while also having the problem of the first pair has an annoying buzzing sound whenever I speak! At this point i'd say your desire to cut costs on your new product line has seriously impacted the overall quality of your product.
Your new X41s totally stink. I already own a pair for myself of the X4s and they have been great, but your "Upgrades" with the X41 are anything but. The headphones themselves feel cheaper, the earcups are scratchier and more uncomfortable, the replacement of a normal power plug with a USB connector to plug into the xbox for power adds a connection to my XBOX that is simply unnecessary. But to make matters worse, i'm on my SECOND PAIR and those need to be returned as well! The first pair had an annoying habit of causing the sound in the digital passthrough of cutting out randomly, but my second pair, while also having the problem of the first pair has an annoying buzzing sound whenever I speak! At this point i'd say your desire to cut costs on your new product line has seriously impacted the overall quality of your product.
How come famous people on Twitter can ask OTHER famous people on Twitter questions and get answers, but I can't? I know it shouldn't, but that bothers me.
Also, great work on inventing Dazzler. I'm sure Marvel appreciates the love.
Yes Heroes, because what we really need is to do is reexamine the same old characters again in a new light AGAIN. Oh and PLEASE more Madeline Zima, because she's not the MOST ANNOYING actress i've ever seen with her stupid face and her stupid voice.
So i'm watching Star Trek: The Next Generation. The crew is on another ship that has been badly damaged. LaForge is examining a damaged console that also happens to be ON FIRE! For whatever reason Riker and he casually discuss damage control options and i'm wondering WHAT ABOUT THE FIRE?! I guess in the future, Fire is much less dangerous.
Apparently economic tough times have hit the burgeoning plastic silverware industry because the new Plastic Spoons I bought are a full inch shorter than the ones I used previously. I suppose the upside is I feel like I have HUGE HANDS whenever I use them, and you know what they say about that.